Category » Miscellaneous

There were 5 articles found in this category:

1. I made a purchase, but have still not received an e-mail with my activation code(s) or download links.
   Please verify that emails from "@winplay.com" are not being blocked by your e-mail application, and also check to see if they have been sent to your spam folder. If this is not the case and you still cannot locate the email, please have the following information ready then fill out the Customer ...
2. How do I uninstall a game or product from my Windows Mobile device?
   On your device, make sure the game or product you wish to uninstall is currently not running. In ActiveSync click Tools -> Add/Remove Programs. Uncheck the game(s) you wish to uninstall and click Remove from both locations. Push OK when you have unchecked all of the software you would l ...
3. What is an Order ID?
   An Order ID is a unique identifier associated with your purchase. This is used to facilitate download links/activation codes being resent to you or to look up information on your transaction. It can be found in the subject line of both emails sent to you immediately after purchase. If you cann ...
4. How do I find my Windows Mobile Owner Name?
   To generate the unlock key for your purchased games we will need your Windows Mobile Owner Name. You can find this on most devices by going to: Start --> Settings --> Owner Information. Your Owners Name is case sensitive. It is also space sensitive. What this means is that in orde ...
5. How do I install my Theme?
   After making your theme purchase, you will be emailed links for each theme chosen. You will need to forward this email to an address your device has access to, or at the very least be able to type it into the address bar in Internet Explorer. Once downloaded the theme will need to be initia ...