Currently, Customer Support is only available online via Winplay’s online Customer Support Form.

The Customer Support form for Bplay may be accessed here.

Please ensure that you fill out the support forms completely and accurately.  While most Customer Support inquiries should be handled within 48 hours on business days, at certain times www.winplay.com may experience high support volume that may extend wait times.  Please refer to the auto-respond email you will receive after submitting your support request for the expected wait times.